“Looking back at my earlier ventures,
I wasn’t as focused on customer service and product quality as I should have been. My attention was more on immediate business results. Over time, I realised that real growth happens when you prioritise substance, meeting needs, and delivering value over chasing quick wins. It taught me the core of sustainable business: passion might get you started, but it’s a genuine commitment to providing real value that keeps a business steady through all the ups and downs of the market.”
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